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Bilingual Singapore Licensed Tour Guide

XU WEIBIN JON

WhatsApp / WeChat (65) 9009 6627

Summary

A knowledgeable and motivated individual with years of experience in organizing group tours in several areas; has the ability to motivate different sets of audience; has the ability to communicate effectively and possesses high degree of energy and enthusiasm.

Professional Experience:

Tour Guide January 2015 - Present

SUNSHINE TRAVEL PTE LTD, SINGAPORE

Responsibilities:

Ensured safekeeping and enjoyment of visitors within the property.
Ensured that visitors are treated with utmost courtesy with all members of the team.
Lead interesting tours to various groups.
Assisted with the security of the venue and ensured safety of audience.
Liaised with other members of the team to determine audience feedback.
Organized activities and team building exercises for children and adults.
Lead tour groups and ensured that all needs of clients are addressed.
Ensured safety of clients and assisted in the implementation of security measures in the venue.
Prepared tour guide documents
Developed program itineraries depending on the needs of clients.
Developed promotional materials to be distributed to clients.
Promoted and pushed the sales of souvenirs and trail guidebooks.

Education/Professional Training

STB Licenced English Tour Guide

STB Licenced Mandarin Tour Guide

Standard First Aid Certified

Ministry of Education (MOE) Registered

Areas of Excellence:

Remarkable experience with corporate Travel Consultancy
Huge knowledge of Travel Industry
Deep knowledge of different destination places
Amazing ability to impart excellent customer service
Excellent communication and interpersonal skills
Superior internet research skills

Skills:

Ability to manage multiple tasks
Self-motivated team player with excellent communication skills
Has the confidence to speak to different, multi-cultural groups
Ability to understand client's needs
Wide experience in customer service and travel
Can work well under pressure.

Awards and Affiliations

Member, Tour Guide Association

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